Ring Central

Ring Central system provides a business with a number using their local area code, an 800 number, or you can use your existing phone number on RingCentral. When a customer calls they are automatically forwarded to the device or devices that are attached to that phone numbers.

A person who does not work in a structured office location may need to depend on their mobile phone or messages to keep in touch with important clients. Using the Ringcentral system a person gets their calls where ever they are and there is no need to worry about messages being lost when a call is not received.

The desktop screen of Ringcentral is easy to use and provides many features. An important feature for call dependent businesses is the log that reflects all calls received and the caller information in a screen that allows you to call back immediately or store the number for later use.

When a person is dependent on calls from important clients and immediate contact with them the Ringcentral system provides an easy way to take those important calls immediately. When a contact calls, their name and information shows on a pop-up screen on your PC or mobile phone.

I've been using DigitalLine, a new VoIP service that integrated business telephony communications solutions provider RingCentral is introducing today.

My conversation yesterday with RingCentral CEO Vlad Shmunis clarified their position as differentiated from other services that route all your calls on all your numbers to one number. GrandCentral does this well, but is focused on the consumer segment. RingCentral provides a more SMB-related offering- with VoIP now integrated with landline and mobile in what essentially is a hosted PBX solution.

Aimed at SMBs with between 1 and 10 users, DigitalLine is also an alternative to lower-end Asterisk based solutions. RingCentral's view of Asterisk seems to parallel what I have been hearing lately- that even the most guided-steps, user-friendly flavors of Asterisk are not as plug-and-play as the vendors like to say they are.